ParentCentral.in is a property of Acktratrim LLP, an Indian Limited Liability Partnership registered, having its registered office at Concorde Napa Valley, Kanakpura Road, Kagglipura, Bangalore, Karnataka – 560 082.
Information we collect
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information. We might collect your billing name, billing address and payment method when you make a purchase. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our platform. Credit card information will be obtained and processed by our online payment partners.
Information you post. We collect information you post in a public space on our platform or on a third-party social media site belonging to Ackratrim LLP.
Demographic information. We may collect demographic information about you during the use of our platform. We might collect this as a part of a survey also.
Other information. If you use our platform, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our platform, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register or make a purchase on our platform. We also collect information if you post a comment on our platforms or ask us a question through phone, email, chat, forms, etc.
We collect information from you passively. We use anonymised tracking tools, browser cookies and web beacons for collecting information about your usage of our platform.
We get information about you from third parties. For example, if you use an integrated social media feature on our platform. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our platform or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your purchases.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our platform and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our platforms.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications. We might send you emails or SMS or Whatsapp about your account or a purchase.
We use information as otherwise permitted by law.
Sharing of information with third-parties.
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the Sellers. We share your information with Sellers and other parties responsible for fulfilling the purchase obligation. The Sellers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing communications. To stop receiving our promotional emails or messages, please follow the instructions mentioned in the communication. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email, SMS or Whatsapp about your purchases.
Third party sites
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Harsh Agarwal
Concorde Napa Valley, Kanakpura Road, Bangalore – 560082
If you have any questions about this Policy or other privacy concerns, you can also email us at firstname.lastname@example.org
Updates to this policy
Dear Mom or Dad of Wonderful Kids
The idea of Parent Central came about as we wanted to share our learnings from being involved parents and people who care about children. We noticed that we and many others were parenting by “accident” – doing actions with best intentions but without full knowledge of outcomes and hence results were not the best. So, we decided to take the time to learn about what all we were subjecting our children to (be it in our interactions, or products, or food cooked at home, or classes/workshops, or anything else). Although tedious and slow but the conscious process ensured very good outcomes
Parent Central we decided, will be a place where parents (not corporate employees who happen to be parents) will use their learnings to curate and recommend to other parents, a vast range of knowledge/ products/ services/ classes/ experiences, keeping one principle at the core – would they use those on their own kids after due research? The result is a portfolio of kids products, services, experiences and knowledge that is wholesome, meaningful and highly effective. And not forget the space for parents to connect with other parents to buy/sell products their kids don’t use anymore and for friendly advice.
We hope you will find the breadth and depth of what we have to offer very useful in your parenting journey. If you cannot find something or have suggestions for improvement please drop us a line.
-Parents behind ParentCentral.in
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Ask your question here and we will share the best resources and answers for you within 24 hours
To keep transparency up and prices low for fellow parents, all products on the Parent Central platform have a free shipping across India. Shipping speed or quality is not degraded while offering this free delivery; the products are shipped via fast channels with tracking number so they reach you quickly and in a traceable manner.
**In very rare instances this free delivery may not apply – e.g. to very remote locales on smaller order values. We will get in touch with you if this is the case and work out a very reasonable resolution.
The Parent Central community (i.e. the team of parents, sellers, etc.) considers it a basic premise that other fellow parents should confidently buy products from our platform without worrying about prices. For that we have ensured to put in place systems and processes to ensure that the products listed on Parent Central platform are not more than anywhere on the internet. So BUY WITH CONFIDENCE.
We take a lot of effort in ensuring that prices on Parent Central platform are equal or lower than anywhere else on the internet. However, in the unlikely event you find lower prices (including shipping) elsewhere, worry not. Just complete your order on Parent Central and email us at email@example.com with your order number and screenshot of the lower price (including shipping) at another place and we’ll refund you the difference within 24 hours of shipment of the product
There are only 2 scenarios where we can’t match prices – (1) cash back on credit/debit cards, and (2) special sales event (e.g. clearance sale, annual sale) prices